Course Description

Learn how to become a culturally competent change agent. Students will build an awareness of 
how to become culturally competent leaders within their organizations. These leaders empower 
their team by valuing the unique contributions of the individual team member. Participants will 
learn how to develop an implementation plan to enact change at your institution. 
The workshop is divided into three distinct parts: 
• Defining cultural competence and good leadership
• Learning the building blocks and language needed to enhance cultural knowledge 
and skills
• Using cultural competence to make an impact in the workplace
Participants will learn the traits of leadership, define the significance of culture and cultural 
competence, identify communication barriers and resolve conflict, test for hidden bias and create 
a plan for correction, and evaluate their organization’s practices that impact diversity and 

Course Outline

1. Defining good leadership 
2. Culture, cultural competence, and diversity in the organization 
3. Testing for hidden bias 
4. Taking action: plan to correct hidden bias 
5. Communication barriers: how to resolve conflict 
6. Inclusivity in your organization 

Learner Outcomes

Upon completion of this workshop participants will be familiar with:

• The traits of leadership
• Definition of culture and cultural competence and the significance in the organization
• Assessment of their organization’s practices, policies and procedures and their impact on 
 diversity and inclusion
• Assessment of hiring and promotion practices 
• Identify steps needed to address internal actions that detract from inclusivity and equality 


Materials Required:

Handouts provided by instructor. 


Enroll Now - Select a section to enroll in
Section Title
Developing Culturally Competent Leadership
9:00AM to 4:00PM
Mar 17, 2022
Schedule and Location
Contact Hours
  • Main
Delivery Options
Course Fee(s)
Tuition non-credit $249.00
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