IT success stories start with CompTIA A+ certification. It validates understanding of the most common hardware and software technologies in business and certifies the skills necessary to support complex IT infrastructures. CompTIA A+ is a powerful credential that helps IT professionals worldwide ignite their IT career.
This program will prepare students to enter the field and to pursue certification including the CompTIA A+ certification exam. Please note: examination fee for the certification is not included, and students are responsible for scheduling their own certification exam. CompTIA A+ certification is often associated with baseline or entry-level support positions such as service desk analyst, technical support specialist, field service technician, associate network engineer, data support technician, desktop support administrator, end-user computing technician, help desk technician, or system support specialist.
Course Outline• Identifying the internal components of a computer
• Assembling a computer system
• Installing an operating system
• Computer troubleshooting using system tools and diagnostic software
• Working with laptops and portable devices
• Wireless connectivity
• Security, safety and environmental issues
• Communication skills in the work environment
Learner OutcomesUpon completing this course, students will be able to understand the fundamentals of computer technology, networking, and security, and validate the communication skills and professionalism required of all entry-level IT professionals.
Handouts and materials provided by instructor